You know all that financial trouble Xbox has been going through, which caused them to close and merge some Bethesda studios? That’s largely due to Game Pass, Xbox’s subscription service. The service is not profitable for Xbox, and this problem was exacerbated when they bought Activision and Bethesda, the cost of which it hasn’t made back for its parent company, Microsoft. To get more subscribers, Xbox announced in May that it will be releasing Call of Duty Black Ops 6 directly to Game Pass. Now, The Verge reports that the next logical step is happening: Microsoft is raising the price of some of its Game Pass subscriptions. First is Game Pass Ultimate, which will go from $16.99 to $19.99 a month starting September 12, 2024; according to The Verge, Game Pass Ultimate accounts for “the vast majority of Game Pass subscribers.” Then, PC Game Pass will be raised from $9.99 to $11.99, also in September. Xbox will also offer a new tier called Game Pass Standard that will exclude day-one titles and “include online console multiplayer access;” this will cost $14.99 a month.
Microsoft is hiking the price of Xbox Game Pass Ultimate and launching a new ‘Standard’ tier https://t.co/eaMFyGS01U
— The Verge (@verge) July 9, 2024
Again, this isn’t surprising; Xbox has to try to make money from Game Pass, and raising prices is inevitable under those circumstances. The new tier option is also a good idea, giving hesitant potential subscribers more options. However, this may only be part of a larger plan to get more Game Pass subscribers according to former Blizzard producer Mark Kern, who goes by Grummz on social media:
With the Game Pass prices increases, you can see the strategy. Keep raising prices on AAA games so that the Game Pass seems more like a deal.
This is clearly what Ubisoft is doing with their service with charts like these. They want to drive you to games as a service for all… pic.twitter.com/0n9rThsXb3
— Grummz (@Grummz) July 10, 2024
That’s an interesting idea, and considering the billions of dollars Xbox has to make back from their game studio acquisitions – $76.2 billion in total – it’s a desperate gamble. Some people will likely have no interest in Game Pass and want hard copies of their games, so they could be pricing themselves out of some customers. Personally, this makes me happy; after that Ubisoft executive said they want to get gamers “comfortable with not owning games,” I’m glad subscription services are failing and need help. The idea of not owning the goods you buy is a bad place for society to go, so I’d like to see this notion binned. As for Xbox, they got themselves into this mess, and they’ve got to take drastic measures to get themselves out of it.
It got me thinking about how much pricing can impact customer loyalty. If you’re managing a business, keeping track of competitors’ prices is crucial. Tools like Priceva can make this easier by automating tracking and notifying you of any price changes. They even provide a single interface to manage all your metrics. Plus, their AI-based repricing tool can help you create a perfect pricing strategy. You can learn more about pricing strategies and how to stay competitive here https://priceva.com/blog/price-ceiling . It’s definitely worth checking out for any business owner.